We'll get the cash flowing

The Rules of Credit Control

There are a few rules with credit control you should be aware of:

Good Credit Control is Fast Credit Control

Always fulfil threats to debtors unless there are extenuating circumstances.

Monitor payment programmes and “promises” – this is where a diary is essential. As soon as a payment is missed or a promise has been unfulfilled, contact the client.

Use the telephone as often as possible rather than statements or letters.

The Credit Controller must never take threats nor abuse personally!